IN A DEVELOPING SOCIETY THE WORD ‘QUALITY’ IS VERY PRECIOUS IN EVERY FIELD OF SOCIAL OR COMMERCIAL LIFE. N THE HEALTH SECTOR, THAT IS, IN RCH FIELD FOR THE FIRST TIME IN 1996-97 EMPHASIS WAS LAID ON ENSURING RCH SERVICES OF DESIRED QUALITY AND AS DEMANDED BY THE PEOPLE. THIS IS A HISTORIC REFORMS IN THE ENTIRE SYSTEM OF PRIMARY HEALTH CARE OF INDIA. HOWEVER, IMPLEMENTING THIS NOBLE PROPOSITION IS A TREMENDOUSLY DIFFICULT TASK.